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Job Details in Short :- 

Company	Teleperformance
Post	Customer Support Executive
Salary	₹23000/Monthly*
Experience	Freshers
Location	Work from Home

About Job DESCRIPTION :

This role is part of Teleperformance’s customer support operations, focused on delivering exceptional service through inbound calls. The Executive is responsible for understanding customer queries, providing accurate resolutions, and ensuring a positive experience in every interaction.

The position requires excellent English and Hindi communication skills (no MTI), a typing speed of 30 WPM with 90% accuracy, and the ability to work independently from home. Associates will document call details, update records, and meet service quality standards while working 6 days a week with 1 rotational week off.

This is an operational role where clear communication, accuracy, and speed contribute directly to customer satisfaction and overall success.

 

Main Responsibilities:

• Handle inbound customer calls efficiently and professionally.
  
  
• Provide accurate information, resolve queries, and ensure customer satisfaction.
  
  
• Maintain call logs and update customer records in the system.
  
  
• Achieve daily/weekly performance targets while adhering to quality standards.
  
  
• Work Mode: Work From Home
  
  
• Inbound process
  
  
• Working days: 6 days with 1 rotational week off.
  
  
• Preferred Candidates: Immediate Joiners
  
  
• Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence)
  
  
• Excellent communication skills are Mandatory.
• Should have typing speed of 30 wpm with 90% accuracy.

Candidate should have own system with below specifications: 

• System: Core i5 7th Gen or above, 8GB RAM
  
  
• Camera: Mandatory
  
  
• Internet Speed: Minimum 20 Mbps
  
  
• Headset: Compatible USB headset with noise cancellation
  
  
• Invertor / UPS: Mandatory

Qualifications:

• Under Graduate or Graduate can apply
  
  

• Candidate should have excellent communication skills

About the Teleperformance :

Teleperformance is a global leader in outsourced customer experience management, serving clients in over 170 countries across industries such as technology, finance, e-commerce, travel, and more. With over 500,000 employees worldwide, Teleperformance combines human empathy with advanced digital tools to deliver exceptional service and operational excellence.

In India, Teleperformance has built a strong presence by providing multilingual customer support, technical assistance, and back-office services for some of the world’s leading brands. The company’s culture is driven by integrity, respect, professionalism, and innovation — empowering its people to grow while creating outstanding experiences for customers.

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How to Apply for Teleperformance Recruitment 2025

Candidates who are interested and eligible can apply for this position  online by scrolling down and clicking on Apply HERE.

Apply Now

Apply today and take the first step towards a rewarding career with Teleperformance !