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Job Details in Short :-
Company State Bank of India Post Associate - VKYC, Support Salary ₹35K/Month* Experience Freshers Location Work From Home
- Review, execute and decision the allocated cases for Video KYC processes: This includes close coordination with the sales team spocs as well as the customer by conducting the Video KYC verification for potential /existing customer base (in line with the process /policy defined) .
- Ensure 100% adherence to the regulations/policy defined for Video KYC process as well as KYC documents (Officially valid documents -OVD's)
- Ensure accurate updating of the decisioning files/system for the final decisions on the cases
- Ensure that the benchmark productivity /accuracy & TAT target is met & also support team targets for the same
- Ensure prioritization and closure of urgent customer/internal stakeholder’s emails as well as VKYC referrals
- Review the process and proactively identify the gaps & highlight the same for changes - including communication templates/customer concerns/RCA's
- Maintain/track process specific responsibilities assigned for any new changes in policies/systems/processes
- Ensure near zero complaints from internal as well as external customers by ensuring accurate /timely execution of responsibilities
- Cater to exceptional requests, escalation, queries and activities as required by the business.
About State Bank of India
State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial Services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank by Indians through generations. SBI serves over 500 million customers through its vast network of over 22,500 branches,63,580 ATMs/ADWMs,82,900 BC outlets. It has spread its presence globally and operates across time zones through 241 offices and 29 foreign countries.
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How to Apply for State Bank of India Recruitment 2024
Candidates who are interested and eligible can apply for this position online by scrolling down and clicking on Apply HERE.
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