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How Apply in This Job
Job Details in Short :-
Company Amazon Post customer service Salary ₹18K/Month* Experience Freshers Location Work From Home
What does a Remote Customer Service Associate do?
This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Some of your responsibilities will include (but are not limited to):
- Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
- Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.)
- Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.
You can expect:
- On-the-job learning and growth opportunities
- We operate in a 24*7 model and have schedule shifts starting every hour in the day and night, for example from 1 AM, 3 AM, 9 PM, 11 PM, etc.
- Training to provide you with the skills you need to problem solve for our customers
- Laptop, microphone and headset provided by us – you’ll need a dedicated office space with a desk and a chair, plus reliable broadband connection
- No script or learning dialogue by heart; you’ll be encouraged to bring your unique personality to every customer interaction
- Lifestyle benefits and other perks
Who can apply ?
- 12th Pass or equivalent
- Proficiency in English grammar and spelling (both written and verbal)
About Amazon :-
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them?.Join our Official Telegram Channel: Click Here
Get to know our hiring process for customer service roles
Job application
The first stage of the online application process consists of a series of general questions and screening questions. You’ll need to create a profile to start your application for the role. If you have applied for a role with Amazon before, don’t forget to log back in to your existing profile. Your information will be saved from the last time you applied.
Work assessment
Amazon uses online assessments as one way to help us get to know you better, and we design them to measure key characteristics required for success in a role. As part of your application, you will be required to respond to statements and complete a series of virtual tasks which involve making decisions based on our Leadership Principles. These usually take approximately one hour to complete. We recommend you set aside this time in a quiet location with headphones, and use your laptop or desktop to optimize the experience.
Online pre-hire orientation
If your application is successful, you will be invited to pre-hire orientation stage. This is an opportunity to learn more about the role and find answers to questions to might have. Depending on the role you’re applying to, this is a mandatory step to proceed with your application.
Day 1 – Your First Day at Amazon
On Day 1 you will be officially welcomed and inducted into the Customer Service team, either virtually or on-site, depending on the role you joined. In the meantime, we will contact you to confirm your start date and the final steps required for your first day with us, including background checks, document verification (e.g. passport) and setting up of equipment (if working from home).
Welcome to the Amazon Team! We’re happy to have you.
How to Apply for Amazon Recruitment 2024
Candidates who are interested and eligible can apply for this position online by scrolling down and clicking on Apply HERE.
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