Customer Success Executive | Jar Customer Success Executive Full Time WfH Jobs | ₹25K/Monthly Work from Home Jobs | Job for fresher

 

Customer Success Executive | Jar Customer Success Executive  Full Time WfH Jobs | ₹25K/Monthly Work from Home Jobs | Job for fresher

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Job Details in Short :- 

Company	Jar
Post	Customer Success Executive
Salary	₹25k/Month*
Experience	Freshers
Location	WFH

Job Description:  

    

  Customer & Digital Support Associate-Telecom Operations

Your Role And Responsibilities:

Handling customers’ queries. Providing chat, voice, and email support

Conducting surveys with customers to understand the usage and overall experience

Collect prompt and accurate feedback from customers

Troubleshoot problems and see them through to resolution

Have excellent product knowledge to enhance customer support

Escalate users’ unresolved issues to the appropriate internal teams

Maintaining a pleasant working environment for your team

Eligibility:  

A bachelor’s degree in administration or related field

A minimum of 0.5-2 year of experience

Excellent interpersonal and written and oral communication skills

Ability to lead a team

Knowledge of CRM systems

Computer skills

Knowledge of mediation and conflict resolution techniques is preferable

What are we looking for?

We're looking for driven and enthusiastic individuals. We want you to be comfortable being open to feedback and making rapid improvements; to enable and empower your peers; and finally, we want you to learn. Jar isn't paying you just to work, but also paying you to learn - you're bringing and taking something from the table.

Why join Jar, you ask?

Jar is a diverse and inclusive workplace which embraces ideas and perspectives of all employees, and recognizes their efforts and contributions regardless of gender or ethnicity. Our workspace also boasts a great blend of youth and experience, which helps us maintain a transparent culture with no micromanagement. We also have flexible working hours, and provide medical insurance to all employees.

About Jar

Jar is a savings app that helps its users save daily in the form of digital gold — we wish to help Indians rediscover the long-term benefits of habitual daily savings in an era where instant gratification is king.
Jar was founded by Nishchay AG, former director and founding member at mobility start-up Bounce, and Misbah Ashraf, founder of community-focused e-commerce platform Marsplay.

What does Jar do?

Jar is building a micro-wealth management platform, one step at a time — starting with micro savings, financial literacy, micro investments, and encouraging people to habituate the act of saving.

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How to Apply for Accenture Recruitment 2023

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